Fair Charge Statement

Takeout Local are committed to applying fair and reasonable charges for all food delivery services. Unlike most food delivery platforms, we believe that commission rates must be aligned with the needs of restaurants and customers alike and must also take into account the social, political and economic factors of the day.

Having carried out several detailed surveys of UK restaurants and UK food businesses in order to understand their operational and financial needs, we believe that commission charges should never rise above 10%. This is why we have decided to cap our charges at 8% and why we are committed to improving our operational systems so as to secure a further reduction in commission fees in the future.

It is self evident that food delivery platforms can only be successful if their restaurant partners are also successful. We are committed to improving our food deliery service and to providing additional financial and operational benefit to restaurants, food businesses and consumers alike. We believe that our commission rates are aligned with the value that we provide to our partners and we will continue to help support restaurants prosper.

If you would like to know more about our Fair Charge Policy, please feel free to contact us: press@takeout.co.uk


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